“Process Services is a field in operations management that focuses on improving corporate performance by managing and optimizing a company’s business processes.” – Wikipedia
Many companies lay claim to Process Services today. Actually understanding how to best optimize the business process due to many years of experience in the trenches is what sets Discover Technologies apart from the rest of the field. Our BA’s quickly come up to speed and gain an understanding of what needs to be done through interacting with all people and components involved in the daily business practices. By utilizing scrum methodology and agile development techniques, the client is always in the loop and involved in the process.
By streamlining business operations and automating repetitive tasks your organization will simultaneously become more productive and cost effective. Creating cost efficiency is only one benefit gained through incorporation of the right Process Services platform and optimized workflows. Many times, enhanced knowledge sharing capabilities and improved collaboration combine to produce to culture-changing results. Intelligently engineered and implemented workflows help reduce errors and eliminate waste which helps improve both the internal and external image of an organization.
Thousands of companies around the world use Process Services solutions and they do it for good reason: They want the power that big Process Services promises, but with faster delivery, easier tooling and better value for the money.
Traditional Process Services are no longer able to meet the needs of today’s dynamic business environment. Originally built to deliver process efficiency and optimization, Process Services solutions have become expensive and bloated with unnecessary features. They are failing to deliver what businesses really need — modern business applications that can be built rapidly, and are agile by design. Below are some of the applications and areas of focus Discover Technologies works with daily.
End users get what they need, wherever they need it, in the right context and on any device. We can build apps with skinnable UI and pre-built design options, embed views within third-party or custom applications, and integrate with social tools for interactivity and collaboration.
Quickly raise events to people, business systems and third-party systems for further action. You can easily tie events to data, define tasks, and send email and social notification events using graphical event wizards.
Keeping people connected is core to any fast moving process and agile business. We make it easy to integrate your business applications with tools like SharePoint, Twitter and Microsoft Lync so your users have the information they need to make informed decisions, fast.
Our business and technical experts can create forms, model processes, integrate systems and build reports using tools they’re comfortable with. Design mode options include browser, thick-client, SharePoint and Visual Studio. Users can collaborate, regardless of the environment they prefer.
Use existing content management systems (like SharePoint) for collaboration, access to unstructured data and social integration. You can also manage documents and spreadsheets, organize disparate or non-linear content (project, case management), support rich media (video, audio) and integrate with social media streams.
Business rules can be simple (for a single purchase approval) or multi-faceted (to deal with evolving regulatory changes). They ensure proper actions are taken and can invoke escalation and redirection, notifications and easy access to incorporate line-of-business data in business rules.
Processes span people, systems and organizations. You can integrate line-of-business systems, access cloud data (Office 365, Salesforce.com, cloud apps), include content management systems and unstructured data (documents, spreadsheets), and incorporate social and collaboration platforms. All of this allows you to build processes to be information-driven.
Our middleware platform features a catalog of reusable assets to make assembly of new solutions easier, faster and consistent — within and across departments. Reuse business logic and calculations, snippets or entire workflows, forms and views, including controls for reports and line -of-business integration.
We give you the power to adapt, own and manage your environment. Manage solutions in the administrative environment you’re comfortable with. Process- and task-level security options fit appropriate security management needs. Version management lets you easily move between different process versions.